Cannly, premium glassware to add to your growing collection. Our items are in the USA and shipped with a glass guarantee.
Cannly has a glass guarantee that states all you will receive your glass in pristine condition. If your item is damaged during transit. You’ll need to reach out to us immediately at firstname.lastname@example.org for a replacement. If you ordered an item but didn’t use it, i.e. gifted or selected the wrong size. We will exchange the product with a 10% restocking fee once you have shipped the item back to us. You will be responsible for the 10% restocking fee + return shipping.
If the item has been used, by law, we can not accept any returns nor should the item be shipped. Depending on your states laws and where the package passes through if there is any residue on the glassware you may be legally responsible.
Our policy lasts 14 days. If 14 days have gone by since your product delivery, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
For order changes or cancellations, the subject email is required to be 'Order Changes' for us to process the change or cancellation.
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